Terms of Service

Effective Date: October 30, 2024

1. Introduction

Welcome to HC Digital Solutions Inc. (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our software-as-a-service (SaaS) applications, including any associated websites, mobile applications, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

2. Account Registration

2.1. To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
2.2. You are responsible for safeguarding your account credentials and for any activities or actions under your account. Notify us immediately of any unauthorized use of your account.

3. Subscription Plans and Billing

3.1. Monthly Subscriptions: We offer monthly subscription plans for our Services. The specific features and pricing of each plan are described on our website.
3.2. Credit-Based Billing: Some of our Services may use a credit-based system. You purchase credits in advance and consume them as you use specific features or services.
3.3. Metered Billing: Certain Services may be billed based on your usage, measured by predefined metrics (e.g., API calls, data storage, processing time).
3.4. Payment: You agree to pay all fees associated with your use of the Services. Fees are non-refundable except as required by law or as explicitly stated in these Terms.
3.5. Automatic Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
3.6. Price Changes: We reserve the right to change our prices at any time. We will provide you with reasonable notice of any such changes.

4. User Obligations

4.1. You agree to use the Services only for lawful purposes and in accordance with these Terms.
4.2. You shall not:
a) Use the Services in any manner that could damage, disable, overburden, or impair our servers or networks.
b) Attempt to gain unauthorized access to any part of the Services.
c) Use any robot, spider, or other automatic device to access the Services.
d) Transmit any viruses, malware, or other harmful computer code.

5. Intellectual Property Rights

5.1. The Services and their entire contents, features, and functionality are owned by the Company and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
5.2. You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Services for their intended purpose.

6. Data and Privacy

6.1. Our collection and use of personal information in connection with the Services is described in our Privacy Policy.
6.2. You retain all rights to your data. We will not share or use your data except as necessary to provide and maintain the Services, or as required by law.

7. Termination

7.1. We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason.
7.2. Upon termination, your right to use the Services will immediately cease.

8. Limitation of Liability

8.1. To the maximum extent permitted by law, in no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
8.2. Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us for the Services during the 12 months preceding the claim.

9. Disclaimers

9.1. The Services are provided “as is” and “as available” without any warranties of any kind, either express or implied.
9.2. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on our website and updating the “Effective Date” at the top.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us at contact@hcdigitalsolutions.com.

By using our Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.

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